Red Bull MOBILE Customer App
A complete mobile self-service experience for buying SIM cards, managing accounts and using telecommunications services.
01The approach
The Red Bull MOBILE Customer App gives customers one digital place to manage their mobile services.
Built around convenience and accessibility, it lets customers buy SIM cards, manage their lines, explore services and manage subscriptions through an intuitive interface, on iOS and Android.
Behind the experience is an integrated backend connecting the app to the operator’s business and telecommunications systems — customer experience, reliable integration and scalable infrastructure working as one.
02Architecture
Mobile development, API integration, telecom BSS and digital customer experience.
Key capabilities
Putting mobile services in customers’ hands.
- Digital SIM purchasing
- Mobile line management
- Service subscriptions
- Customer self-service
- Backend service integration
- iOS and Android
Related work
Red Bull MOBILE Dealer App
The mobile sales platform for Red Bull MOBILE’s dealers and points of sale — which I built single-handedly. Within three months of launch, daily sales went from 15 to 7,000.
- Client
- Red Bull Mobile
- Role
- Sole developer — design, build and launch
Read the case study
RBM Digital Service Delivery Platform
A unified platform for managing value-added digital services, vendor onboarding, commercial agreements, revenue sharing and automated billing.
- Client
- Red Bull Mobile
- Role
- Digital platforms & integration leadership
Read the case study