Build
Red Bull MOBILE SMS Gateway
A messaging gateway for subscription management, service inquiries and automated customer interactions over SMS.
01The approach
The SMS Gateway is an integration layer for processing customer requests sent by SMS.
It handles subscription and unsubscription requests, service inquiries and the exchange between messaging channels and backend telecommunications services.
Designed for reliability and scale, it turns SMS into an integrated service channel within the operator’s digital ecosystem.
02Architecture
Messaging systems, API integration and telecom services.
Key capabilities
Connecting customers and services through reliable messaging.
- SMS request processing
- Subscription and unsubscription workflows
- Service inquiries
- Backend service integration
- Automated messaging workflows
Related work
01Architecture2023
RBM Digital Service Delivery Platform
A unified platform for managing value-added digital services, vendor onboarding, commercial agreements, revenue sharing and automated billing.
- Client
- Red Bull Mobile
- Role
- Digital platforms & integration leadership
Read the case study